Our Customer Service

Didn't find the answer you were looking for in our frequently asked questions regarding the sale, purchase or repair a device? Our team is happy to assist you with any questions about selling, buying, or repairing your device.

We look forward to your call or email. If you would like to visit us in Steinhausen for a repair, please call us in advance to schedule an appointment.

Telephone availability:
Monday to Friday: 09.00 – 12.00

Phone number:
041 525 85 86

Email adress:
customercare@recommerce.ch

Great service! Evaluate your mobile phone quickly, send it in conveniently and you'll quickly be paid a fair price. So what more could you want?

Martin Strobel

Very good price/performance ratio. Friendly, fast, helpful and efficient customer service - completely satisfied!

Wolfgang A. Haas

Reparieren.ch zeichnet sich durch einen ausgesprochen tollen Service aus. Extreme Kulanz, maximalste Flexibilität und superschnelle Erledigung. In jeder Hinsicht einfach nur zu empfehlen!!! Vielen Dank!

Michael Niederegger

Security & quality

Certified data erasure, thorough device inspections and up to 24 months of functional warranty including the battery on our devices.

Professional service

Personal support from Switzerland. As an official service partner of Apple and Samsung, we repair devices using original parts exclusively.

Sustainability

Putting the circular economy into practice since 2012. We extend the lifespan of electronics and help smartphones, tablets and other devices stay in use for longer. Shipping your device to us is free of charge and carbon-neutral.